PRIVACY POLICY

VORTWAY Logistics & Solutions ("VORTWAY", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information you provide through our website vortway.lt and any related communications.

This policy is issued in compliance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and the Republic of Lithuania Law on the Legal Protection of Personal Data.

1. Data Controller

The data controller responsible for your personal information is:

2. Information We Collect

We only collect personal data that you voluntarily provide to us. Specifically:

Contact & Inquiry Forms

• Company name — to identify the business making the inquiry
• Email address — to respond to your inquiry
• Inquiry details — the message you submit through our contact form

Quote Calculator

• Origin city, destination city, cargo weight, volume, type, and delivery speed preferences. This data is processed locally in your browser and is not transmitted or stored on our servers.

Technical Data

• Standard server logs may temporarily record your IP address and browser type for security purposes. We do not use cookies or third-party analytics on this website.

3. Why We Process Your Data

We process your personal data on the following legal bases (GDPR Article 6):

• Legitimate interest — to respond to business inquiries and provide quotes
• Pre-contractual measures — to discuss potential logistics services at your request
• Consent — when you voluntarily submit information through our forms

4. How Long We Keep Your Data

Inquiry data is retained for up to 24 months after your last contact with us, unless a commercial relationship is established — in which case data is retained for the duration of the contractual relationship plus the legally required retention period under Lithuanian commercial and tax law (typically 10 years for accounting records).

You may request earlier deletion at any time (see Section 6).

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. Limited third-party services that may incidentally process technical data when you visit our website:

• Google Fonts — for typography rendering (may receive your IP address as a CDN request)
• unpkg.com / cdnjs.cloudflare.com — content delivery networks for icons and animation libraries

We do not transfer your personal data outside the European Economic Area (EEA).

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — correct inaccurate or incomplete data
• Right to erasure ("right to be forgotten") — request deletion of your data
• Right to restriction — limit how we process your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interest
• Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, contact us at info@vortway.lt. We will respond within 30 days.

7. Data Security & Breach Notification

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Communications with our website are protected by HTTPS encryption.

Breach Notification (GDPR Article 33)

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:

• Notify the Lithuanian State Data Protection Inspectorate (VDAI) without undue delay and, where feasible, within 72 hours of becoming aware of the breach (GDPR Art. 33)
• Notify affected data subjects without undue delay when the breach is likely to result in a high risk to their rights and freedoms (GDPR Art. 34)
• Document all breaches internally, including those not reported to the supervisory authority

If you believe your personal data has been compromised, please contact us immediately at info@vortway.lt.

8. Cookies

This website does not use cookies, pixel tags, or similar tracking technologies. We do not run advertising or analytics scripts.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the latest revision was made. Material changes will be announced on our homepage.

10. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Lithuanian data protection authority:

11. Contact

For any questions about this Privacy Policy or about how we handle your personal data, please contact: